Privacy Policy.

Last updated: May 2026

1. Introduction

Milestone Consultant (“Milestone”, “we”, “our”, “us”) operates the website milestoneconsultant.in and provides labour compliance consultancy services to companies operating across India with employees in Gujarat. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it.

By using our website or engaging our services, you agree to the practices described here. This policy is aligned with applicable Indian data protection law and reflects our commitment to handling personal information responsibly.

2. Information We Collect

We collect only the information needed to deliver our services and respond to enquiries. This typically includes:

• Contact details — name, work email, phone number, designation, and company name submitted via our contact form or shared during engagement.
• Business information — headcount distribution across Gujarat districts, current compliance status, registration numbers (PTRC, PTEC, Shop Act licence), and other details needed to scope and deliver compliance work.
• Employee data — when engaged for payroll-related compliance, we receive employee names, salary brackets, addresses and PAN/Aadhaar details strictly for the purpose of filing returns with the relevant authority on your behalf.
• Website usage data — anonymous analytics such as pages visited, time on site, referring source and device type.

3. How We Use Information

We use the information we collect to:

• Deliver the consultancy services you have engaged us for, including Professional Tax filing, Shop Act registration, CLRA compliance, POSH committee setup and related work.
• Respond to enquiries, scope new engagements and share quotes.
• Send service-related communications such as filing reminders, deadline alerts and statutory updates.
• Improve our website, services and client experience through aggregate analytics.
• Comply with our own legal, audit and tax obligations as an Indian consultancy.

We do not use client or employee data for marketing third-party services. We do not profile individuals.

4. Information Sharing

We share information only in the limited ways needed to deliver our services:

• Government authorities — we file returns, registrations and disclosures with the appropriate authority (Municipal Corporation, Municipality, District Panchayat, State Government, Labour Department) strictly on your behalf and as required by law.
• Service providers — limited operational vendors such as email, accounting and secure cloud storage, all bound by confidentiality obligations.
• Legal obligation — when required by a valid court order, tax notice, or law enforcement request under Indian law.

We never sell personal data. Ever. Your information is not shared with marketers, data brokers or any party outside the engagement.

5. Cookies and Tracking

Our website uses basic analytics cookies to understand how visitors find and use the site. This helps us improve content and navigation. We do not use cookies for advertising, retargeting or cross-site tracking.

You can disable cookies in your browser settings at any time. The website will continue to function normally without them.

6. Data Security

We use industry-standard measures to protect the information you share with us — including encrypted email for sensitive documents, access-controlled cloud storage, password-protected client portals where applicable, and regular security reviews. Access to client data within our firm is restricted to the team members directly handling that engagement.

No system is perfectly secure, but we treat your information with the same care we would expect for our own.

7. Your Rights

Under applicable Indian data protection law, you have the right to:

• Access the personal information we hold about you.
• Correct any information that is inaccurate or out of date.
• Request deletion of your data, subject to our obligation to retain records required by Indian tax and labour law.
• Withdraw consent for non-essential communications at any time.
• Nominate a representative to exercise these rights on your behalf.

To exercise any of these rights, write to [email protected] and we will respond within thirty (30) days.

8. Children's Privacy

Our services are designed for businesses and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or Indian law. Material changes will be highlighted on this page along with an updated “Last updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

Questions about this Privacy Policy, requests under your DPDP rights, or any data-related concern can be sent to:

Milestone Consultant
A-524, Money Plant High Street, Near BSNL Office, Jagatpur Road,
S G Highway, Ahmedabad – 382470, Gujarat, India

Email: [email protected]